When Iceland Air went behind whatever closed-door branding session was held for its executives, truly innovative ideas emerged. I would have enjoyed being a fly on the wall at those meetings. I saw these ideas first-hand when I recently flew them to and from London, stopping briefly in Rejkavik to change planes. I was impressed. The…
DetailsLast week Forbes.com sought to debunk the myth that asking questions makes people look “dumb.” I promised a follow up post. What follows is the story about the day I learned the value of asking questions at work…and what can happen to you and your team when you don’t: BBDO Chicago, 1990s: It was a…
DetailsThis week is the 10 year anniversary of the iPhone. (Ten years? Really? Wow.) I read an article recently about Steve Jobs. The point was, he’s missed. People miss his passion. The industry misses his fantastic, electric presentations. The author of the article watched the unveiling of the iPhone 7 last September, but found the presentation to be…
DetailsIt happens every once in a while. And the truth is, it’s frustrating. Conflicting. I’m in the audience, watching a presentation, and everything is going great. The speaker is high energy, knowledgeable, loud enough (thank you!), speaks slowly enough, and even involves the audience. It’s clear that significant time went into rehearsing the talk. Then…
DetailsWhen the 2008 recession hit, small business owners had to start thinking differently. Big budgets were rewritten. Marketing plans revised. Avenues for growth re-evaluated. In some cases, company mission and vision statements changed. As noted in this recent article, Ft. Collins author Harrison Hand was one such business owner, and he did think differently. He…
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